GDPR – Privacy Policy
Privacy Policy
Your privacy is important to us, so SRF Europe Kft, has created the following Privacy Policy (“Policy”) to let you know what information we collect when you visit our website https://www.srf.com (“Site”), why we collect it and how we use it.
The terms “You,” “Your,” “Yours” and “User” refer to the entity/person/organization using our Site. This policy is applicable to the data subjects from the EU region.
When this Policy mentions “We”, “Us,” and “Our” it refers to SRF and its subsidiaries and affiliates.
For any questions regarding this Policy or any requests regarding the processing of personal data, please contact us at privacy.hu@srf.com.
INFORMATION WE COLLECT FROM YOU
We collect the information You provide to us and this information is necessary for the adequate performance of providing services those we have agreed to and allow us to comply with our legal obligations.
When You use the contact us section, we ask You to provide the signup information, such as Email, Name.
INFORMATION WE COLLECT AUTOMATICALLY
When you use our Site or contact us directly, we may collect information, including your personal information, about the way you act in our Site, the services You use and how You use them.
This information is necessary for the adequate performance of the contract between You and us, to enable us to comply with legal obligations and given our legitimate interest in being able to provide and improve the functionalities of the Site.
Tracking technologies and Cookies.
THE WAY WE USE YOUR INFORMATION
We process your information adhering to the general data processing principles.
We may use the information we collect through our Site for a number of reasons, including to:
- To contact user for answering their concerns and for improving services to request feedback to provide support
We will normally collect personal information from you only where we have your consent to do so, where we need the personal information to perform a contract with you, or where the processing is in our legitimate business interests.
COOKIES
Cookies are small text files stored by your browser on your computer when you visit our Site. We use cookies to improve our Site and make it easier to use. Cookies permit us to recognize users and avoid repetitive requests for the same information.
We use Cookies named PHPSESSID only contain a reference to a session (a visit to our site) stored on the web server. No information is stored in the user’s browser and this cookie can only be used by the web site in the current session.
INFORMATION FROM MINORS
This site and our Services are not intended for or directed to persons under the age of 18. We do not knowingly collect or ask for information from minors. We do not knowingly allow minors to use our Site or Services.
We will delete any information we discover is collected from a minor. Please contact us using the contact details below if you believe we might have information about a minor.
SENSITIVE INFORMATION
We do not collect sensitive information such as political opinions, religious or philosophical beliefs, racial or ethnic origin, genetic data, biometric data, health data or data related a sexual orientation.
Please do not send, upload, or provide us any sensitive data and contact us using the contact details below if you believe that we might have such information. We have a right to delete any information we believe might contain sensitive data.
RETENTION
We retain your personal information to provide services to you and as otherwise necessary to comply with our legal obligation, resolve disputes, and enforce our agreements.
We will retain your personal information as long as we need it to provide services to you, unless we are otherwise required by law or regulations to retain your personal information longer.
SECURITY
We have implemented security measures designed to protect the personal information you share with us, including physical, electronic and procedural measures. Among other things, we regularly monitor our systems for possible vulnerabilities and attacks.
Regardless of the measures and efforts taken by us, the transmission of information via internet, email or text message is not completely secure. We do not guarantee the absolute protection and security of your personal information.
We therefore encourage you to avoid providing us or anyone with any sensitive information of which you believe its disclosure could cause you substantial or irreparable harm.
If you have any questions regarding the security of our Site or Services, you are welcome to contact us at privacy.hu@srf.com.
YOUR RIGHTS
You are entitled to a range of rights regarding the protection of your personal information. Those rights are:
- Your right of access – You have the right to ask us for copies of your personal information.
- Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
- Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
- Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
- Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
- Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
APPLICATION OF POLICY
This Policy applies only to the services offered by our Company. Our Policy does not apply to services offered by other companies or individuals, including products or sites that may be displayed to you in search results, sites that may include our services or other sites linked from our Site or Services. This policy applies to the data subjects of EU.
AMENDMENTS
Our Policy may change from time to time. We will post any Policy changes on our Site and, if the changes are significant, we may consider providing a more explicit notice (including, for certain services, email notification of Policy changes).
ACCEPTANCE OF THIS POLICY
We assume that all Users of this Site have carefully read this document and agree to its contents. If someone does not agree with this Policy, they should refrain from using our Site. We reserve the right to change our Policy at any time and inform by using the way as indicated in Section 11. Continued use of this Site implies acceptance of the revised Policy.
FURTHER INFORMATION
If you have any further questions regarding the data we collect, or how we use it, then please feel free to contact us at the details as indicated above.
HOW TO COMPLAIN
If you have any concerns about our use of your personal information, you can make a complaint to us at privacy.hu@srf.com or dpo.hu@srf.com
In case of a complaint related to the processing of personal data, the Data Subject may also apply to the National Data Protection and Freedom of Information Authority
Email: ugyfelszolgalat@naih.hu
Mailing address: 1363 Budapest, Pf .: 9.
Phone
Fax
Visitors Policy
Dear Visitor!
We meet visitors at our office, including:
- dignitaries.
- external training providers.
- job applicants.
- Suppliers, tradespeople, customers
- stakeholders; and
- organizations we may be interviewing about their processing.
If your visit is planned, we’ll send your name and visit information to reception before your visit – so that we can print a personalized badge for your arrival.
If you arrive without an appointment, you will be given a generic visitor badge.
You must wear a pass throughout your visit. Personalized badges will be destroyed when you leave the premises.
We ask all visitors to sign in and out at reception and show a form of ID. The ID is for verification purposes only, we don’t record this information.
Closed-circuit television (CCTV) operates outside the building for security purposes. The information is viewed by us on a live feed, and the data is kept for a maximum period of 30 days.
The purpose for processing this information is for security and safety reasons. The lawful basis we rely on to process your personal data is article 6(1)(f) of the GDPR, which allows us to process personal data when its necessary for the purposes of our legitimate interests.
If for the purpose of the visit you require WiFi access, duly confirmed by the department head, we will provide you with the visitor SSID and password.
We record the device address and will automatically allocate you an IP address whilst on site. We also log traffic information in the form of sites visited duration and date sent/received.
We don’t ask you to agree to terms, just to the fact that we have no responsibility or control over your use of the internet while you are on site, and we don’t ask you to provide any of your information to get this service.
The purpose for processing this information is to provide you with access to the internet whilst visiting our site. The lawful basis we rely on to process your personal data is article 6(1)(f) of the GDPR, which allows us to process personal data when its necessary for the purposes of our legitimate interests.
We sometimes record audio and video of training sessions delivered by external training providers for distribution to SRF staff not in attendance. We don’t do this without the prior agreement of the training provider and no recordings are shared outside. The lawful basis we rely on to process personal data is article 6(1)(e) of the GDPR, which allows us to process personal data when it is necessary for the performance of our public task.
For information about how long we hold personal data, see our “GDPR-DOC-04-1 Records Retention and Protection Policy”
We ask visitors to our regional offices to show some form of ID, but this will not be recorded anywhere and is purely for ID verification.
Any CCTV used in our office is controlled and monitored by us for the security of property and employees. This data will be kept in the servers for a maximum period of 30 days.
