Annual Report 2022-23
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SOCIAL AND RELATIONSHIP CAPITAL

At SRF, we believe that it is essential for companies to have a purpose, more engaging than profits, and that purpose should be intrinsic to the fabric of the organisation. Building on this belief, SRF Foundation formerly known as the Society for Education and Welfare Development was set up in the year 1982 as the Corporate Social Responsibility (CSR) arm of SRF Limited.

Material issues addressed

Community Relations and Engagement

Employment

Water Conservation

Inputs

28.63 Cr.

spent in community projects regular engagement with suppliers

Outputs

3.5 Lakh+

CSR beneficiaries

71%

raw material sourced sustainably

SRF Foundation is working to bring a smile to the faces of some of the most vulnerable members of society through high-impact interventions in Education, Vocational Skills & Livelihood, Health, Environment and Art & Culture etc.

CSR Thrust Areas

SRF Foundation champions the cause of quality education in India. The core thrust areas of the foundation are listed below:

  • a) Promotion of Health Care
  • b) Promotion of Quality Education & Vocational Skills
  • c) Ensure Environmental Sustainability
  • d) Promotion of Art and Culture
  • e) Promotion of Sports
  • f) Disaster Management

Education

Our initiatives around education are resolute in scope, extensive in reach, and yet mere small steps within the context of the needs of our country, given its size and diversity. Through our various education programs, in partnership with like-minded organisations, academia and the Government, we have reached twenty-four locations in twelve Indian States. Today, most of our intervention schools are transformed into model schools through our physical, digital, academic and leadership transformations thereby enhancing the learning experience of students and aiding in their holistic development.

We empower our employees to get involved in their local communities and coordinate volunteer activities at schools in the vicinity of our operation.

Our education programmes are:

  • Rural Education programme
  • Anganwadi Development programme
  • Enhancing Early Education
  • The Shri Ram Schools
  • SRF Vidyalayas

Presently, we have reached 465 Government schools across 24 locations in 12 states directly and indirectly by collaborating with like-minded partners, providing quality education to over 1,78,702 students, and training 3,397 teachers and 465 headmasters.

Apart from school education, this year, the SRF Foundation initiated the ‘Anganwadi Development Program,’ aimed at improving the quality of Early Childhood Care and Education in line with the National Education Policy (NEP) 2020, which had a direct impact on 10,905 children from 308 Anganwadis across 7 locations.

Vocational Skills & Livelihood

In line with Government’s initiatives such as Skill India and Make in India, we are working towards evolving our youth as employable and contributing citizens. Through our partnership with other organisations in vocational skill development, we have expanded the scope of our flagship programs to train more and-more people, especially school dropouts, unemployed youth, and women and integrate them into the mainstream workforce by equipping them with appropriate skills to meet the demands of the supply chain. Our programmes include:

  • Basic Electrician Training programme
  • Digital Literacy Mission
  • Spoken English programme
  • Livelihood Skills programme
  • Basic Computer Training programme
  • Digital Skills training for ITIs and Polytechnics

For FY23, we’ve reached around 14,279 lives including unemployed youth, school dropouts and women from around 20 locations pan India.

Environmental Sustainability

SRF Foundation’s projects in Natural Resource Management (NRM) aim at the livelihood promotion, ecological conservation and improvement in the socio-economic condition of poor and marginalised families living in the thirty-five villages of the Tijara Block of Alwar district in Rajasthan. The scope of the project includes rainwater harvesting, wasteland restoration, large scale plantation, agricultural intervention, livestock promotion, micro enterprise development, and community mobilisation through women self-help and user groups. SRF Foundation collaborated with the Society for Promotion and Conservation of Environment (SPACE).

The project also recharged 2,832,510 kilolitres of groundwater, greatly improving water availability for irrigation. Another achievement involved levelling 1,750 hectares of wastelands, enabling farmers to engage in wheat and mustard cultivation, doubling their income.

In FY23, this programme directly benefited over 5,249 families and indirectly supported 1,705 more from 35 villages in the Tijara block surrounding the SRF Bhiwadi plant. This region receives below-normal rainfall, but our programme has helped maintain 206 earthen dams, ensuring their proper utilisation and providing sustainable benefits.

Promotion of Healthcare

SRF Foundation organises preventative health check-ups for a variety of illnesses, such as eye and orthopaedic conditions, heart and lung conditions etc. The Foundation has also started two powerful health initiatives to enhance wellbeing in remote locations. The first is the Swasthya Sewa project, which runs a Mobile Health Van and offers crucial medical services to remote and difficult areas. A Primary Health Centre in Nalcha (M.P.) has also been adopted by the Foundation, ensuring that the marginalised populations have access to high-quality medical treatment. These initiatives have positively impacted 35,000 lives in 2 locations Nalcha (Madhya Pradesh) and Bharuch (Gujarat).

Art & Culture

SRF Foundation is promoting art & culture through SRF Virasat association with SPIC MACAY and SMARAN aimed at promoting Indian classical music, dance, and culture across pan India. Through these programmes, we have nurtured artistic expression, preserved cultural heritage, and fostered creativity among the younger generation. SRF Virasat has successfully conducted 325 programmes across India in the years 2022 and 2023. Uttarakhand witnessed 88 shows, while Madhya Pradesh hosted 95. Notably, Delhi, Gujarat, Chennai, and Assam organised 69, 49, 17, and 7 shows, respectively, where over 200 talented artists showcased various art forms.

With the active participation of over 3 lakh students, 1,000 dedicated volunteers, 200 accomplished artists, 6,000 experienced faculty members, 1,000 support staff, and 500 skilled accompanists, SRF Virasat has made a profound and positive impact on the lives of countless individuals.

Customer relationship

SRF Limited recognises that strong customer relationships are built on trust and transparency. We are committed to open and honest communication with our customers regarding their needs, preferences. SRF Limited also encourages customer feedback and actively seeks out opportunities to improve its products and services based on customer input. We conduct periodic customer satisfaction surveys and implement corrective measures to resolve the matter in the best possible manner and provide exceptional customer service.

Product Labelling

To maintain transparency in terms of information disclosure, SRF ensures that all important and relevant information about the product is disclosed on the labels. This includes instructions pertaining to usage of the product, product grade, dimensions, gross weight, and any other applicable regulatory requirements. Other details such as material factsheet, safety instructions, Zero ODS, information related to the handling of product, hazard class (for hazardous materials), or any other special information requested by the customer is also disclosed in the labels.

In addition to the required state and national laws, our Chemicals business complies with all applicable international rules and regulations, such as the Globally Harmonised System (GHS), Classification, Labelling and Packaging (CLP) notification, International Maritime Dangerous Goods (IMDG) Code, etc.

Sustainable Product Offerings

We believe that the key to building a sustainable business is to offer products that are sustainable, affordable, and accessible to all. SRF has been consciously pursuing the development of sustainable products by investing in design thinking, disruptive innovation, and new technology deployment.

We have a proven track record of showcasing our in-house technological capability in the fluorochemical space wherein we could successfully transition from CFCs to HCFC and then later to HFC which has enabled the customers to adopt lower GWP potential refrigerant gas products. The integrated facilities and our R&D capabilities provide us great confidence in meeting future challenges and fulfill customer requirements.

The R&D team of the chemical business continues to be the torchbearer in the specialty chemical space, wherein we have been able to successfully launch various new generation products. In our specialty business while we started with fluorine chemistry but over the years we have acquired deep expertise in various areas and command leadership position in certain chemistries and the ability to manage complex custom synthesis and other Contract development and manufacturing operations (CDMO). To maintain this enviable position, we have invested substantially in people, equipment, and capital; in turn, creating an environment of agile process development and rapid project implementation for Specialty Chemicals.

Packaging films and Technical Textiles business continues to show strong resilience against a tough business environment. In the current year these businesses significantly worked on their cost structures optimisation, and offered various innovative products and solutions to their customers. For instance; Low micron Packaging Films offer a low carbon footprint with sustained quality parameters; NTCF / Belting fabric products are offered in multiple substrates.

Sustainable Supply Chain

We believe in nurturing long term relationships with our suppliers and business partners by building trust and transparency in procurement-related processes and decisions. SRF procures all the key raw materials from reliable and sustainable sources by establishing strong relationships with suppliers and other business partners to ensure uninterrupted operations and business continuity.

SRF has implemented digital solutions and automated processes through Business Process Management platforms where we plan to integrate customer and supplier portals in key segments to gain better control over crucial supply chain metrics. In some of our segments to procure critical raw materials we have established long-term contracts with vendors, which include formula-driven price discovery agreements and automated indenting to ensure continuous supply.

The organisation strongly upholds the idea of promoting its supply chain with elevated norms of health, safety, human rights, business ethics, and environmental preservation, among other criteria. This approach not only creates benefits for the company and stakeholders but also helps in reducing the potential risks associated with its complex supply chain.

SRF’s focus on sustainable sourcing is reflected in its emphasis on local procurement of raw materials, wherever feasible.

Impact of Social & Relationship Capital on other capitals

  • Financial Capital: Sustained financial growth
  • Intellectual Capital: Incorporating feedback leading to better product offerings
  • Human Capital: Skill development and awareness initiatives for the workforce
  • Manufactured Capital: Robust supply of raw materials
  • Social & Relationship Capital: Contribution towards environment conservation, 3R principles